C R F T O D I I - R E F U N D - P O L I C Y

Currently, we do not provide refunds.

Craftodii Hastakala dedicates itself to offering a curated collection of handcrafted artifacts from empaneled artisan communities and independent artists. We aim to provide a global audience access to Indian artifacts and inspire conversations dedicated to conserving arts and crafts.

Immediate replacements are not available for made-to-order works (customized Handicraft). In such cases, the feasibility and time for replacement will be discussed case by case.

For replacements, refunds, or credits, contact our customer care team via call/email. If a replacement is desired, ship the items back in the original packaging. Upon passing quality checks, the original order will be shipped at no charge. Initial shipping costs for incorrectly shipped items will be refunded upon passing our checks.